Frequently Asked Questions
Everything you need to know about our premium 3D assets and licensing.
What file formats are included with my purchase?
Every kit includes native files for major 3D software such as Blender, Unreal Engine, Unity, Maya, and 3ds Max, along with standard OBJ and FBX formats.
How do I download my kits after purchasing?
Once your order is complete, you can download your assets directly through Cargo, our specialized asset manager, or via the 'My Library' section on our website.
Can I use these assets for commercial projects?
Yes, our Individual and Small Studio licenses allow for use in commercial films, games, and advertisements. Please refer to our EULA for specific distribution limitations.
Do the kits come with textures and materials?
All kits are fully textured and UV-unwrapped. We provide 4K resolution textures compatible with PBR workflows to ensure high-fidelity results in any lighting scenario.
What is your refund policy for digital products?
Due to the nature of digital downloads, we generally do not offer refunds once the files have been accessed. However, we provide full technical support to resolve any issues.
Do you offer educational discounts for students?
We are proud to support the next generation of artists. Students and educators can apply for a verified education discount through our academic portal.